Privacy Policy

The purpose of this statement is to inform users of the Somoliland Government Website, which is managed by the Presidents Office, about what information is collected about them when they visit this site, how this information is used, if it is disclosed and the ways in which we protect users’ privacy.

Confidentiality and security

Any information you provide will be held securely and in accordance with the Data Protection Act. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act, and used only to provide the services or information you have requested.

You have a right to access the personal information we hold about you at any time. If you wish to do this, please put your request in writing (explaining that your interest is in the Somaliland Government Website)

Information we collect from visitors
Email comments and questions

If you send an enquiry by email it may not always be possible for the Somaliland Goverment Web Team to provide the information requested directly. In such circumstances we may pass your enquiry to another government department so that they can fulfil your information request.

Email Somaliland Government

It is possible to email the President’s Office using the link below. If, however, your issue is personal or you wish to be assured of a direct response to your query it may be better to write to Government using the postal address. Responses to emails cannot, unfortunately, be guaranteed due to the volume received.

Email the President’s Office

Newsletters

If you sign up to receive Newsletters from the Government we will use the information you give us to provide the service(s) you have requested. We may occasionally contact subscribers to help us evaluate and improve the service that we offer.

If you sign up for a subscription email service, we will hold the information you have provided for as long as you require access to the service requested. If you inform us that you wish to cancel a subscription we will remove you from our mailing list and your details will be deleted from our records.

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

enabling a service to recognise your device so you don’t have to give the same information several times during one task
recognising that you may already have given a username and password so you don’t need to do it for every web page requested
measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies – what they are and how to manage them
Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

recognising that you may already have given a username and password so you don’t need to do it for every web page requested
measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them